Frequently Asked Questions
General Questions
Booking & Preparations
Booking
Preparation
Facilities Onboard
Stateroom
Public Spaces
Amenities
Medical & Emergency
MEDICAL
Onboard Services and Activities
What is Included &Excluded
Included Things
Excluded Things
Looking for answers to your questions? We're here to help!
General Questions
Get answers to common inquiries regarding booking, travel policies, and customer service support.
Booking & Preparations
This category offers information and resources to help you plan and prepare for your upcoming adventure.
Facilities Onboard
Learn about the amenities and services available during your journey, including dining, entertainment, and accessibility options.
Medical & Emergency
Find information on medical assistance, emergency procedures and health-related guidelines for your travel.
Onboard Services and Activities
Discover the range of services and activities available during your journey, including entertainment, shopping and relaxation options.
What is Included &Excluded
Learn about what is included in your travel package, such as accommodations and meals, as well as any additional costs or exclusions.